At Mindprint Learning, Inc. (“Mindprint”), we value your trust above all else.
Mindprint is committed to maintaining the confidentiality, integrity and security of any personal information about our users and the children they love. This Privacy & Security Statement explains how we protect personal information provided through our www.MindprintLearning.com (the “Sites”) and how we use that information in connection with our service offered through the Sites (the “Service”).
Mindprint stresses its privacy and security standards to guard against identity theft and provide security for your Personal Information. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.
“Personal Information” is information that can be used to identify you, either alone or in combination with other information. Mindprint collects and stores the following types of Personal Information (see Terms of Service for a full list of related definitions):
Questions about this Summary, our Privacy Statement, or about Mindprint’s handling of your Personal Information may be emailed toprivacy@Mindprint.com, or sent to:
Privacy & Security Administrator
Mindprint Learning, Inc.
252 Nassau Street, 2nd Floor
Princeton, NJ 08542
Mindprint recognizes the importance of privacy and respects your desire to store and access your information in a private and secure manner. This Privacy & Security Statement forwww.MindprintLearning.comis intended to make you aware of how we handle your Personal Information. We are committed to providing you a secure, user-controlled environment for the use of our Services. At the same time, you share responsibility for maintaining privacy and security – for example, by keeping your password secure. We encourage you to familiarize yourself with this Privacy & Security Statement. Our Terms of Service explain that, by using our website and signing up for our service, you are allowing us to process your personal information according to the provisions set forth in those documents and this Privacy & Security Statement.
In the course of your relationship with Mindprint, we collect several types of Personal Information.“Personal Information” is information that could be used to identify you, either alone or in combination with other information. We collect such information from you when you purchase our Services, create a personal account, complete surveys and forms, and/or when you communicate with us or request information from us. Personal Information collected online or through our mobile application can be combined with Personal Information collected offline. We collect five primary types of Personal Information through our Service and website.
Mindprint collects Personal Information from you for all purposes necessary to ensure the regular operation of your account and/or availability of our Services. These include, among other things, providing you with our Services; improving our Services and/or offering new products or services to you; informing you about events; contacting you to obtain testimonials or for other promotional purposes; performing quality control activities; and conducting Mindprint Informatics. Mindprint may provide your Personal Information to our third-party service providers, which are companies and people that help us provide, understand and improve our Services. For example, we may use service providers to help host our website, run our existing or future mobile application, send emails, implement our marketing campaigns, measure the effectiveness of our advertising, conduct surveys or polls, obtain testimonials, or otherwise help us run or improve our business. In all instances, our service providers act on Mindprint’s behalf and we require by contract that they protect the confidentiality of any information they receive from us. Certain areas and features of MindprintLearning.com are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service require registration, which involves provision to Mindprint of Personal Information. Certain of this information (e.g. an accurate birth month and year of your child) is essential for us to provide you with accurate results and product recommendations.
If for any reason, you are uncomfortable providing this level of detail on your child we remind you that it is essential for the best results to provide the exact month and year of your child’s birth and your child’s gender. Below we will describe the additional ways in which we use subsets of Personal Information.
We use your Registration Information to authenticate your website visits and usage; to enable your purchase; to communicate with you about information, services, and products that you have requested; and to manage and improve our website, software, and Services. We give you the opportunity to opt out of optional communications, either through our Service or by contacting our Privacy & Security Administrator atinfo@MindprintLearning.com.
We use your Cognitive and Self-Reported Information to provide you with Mindprint Services, customize the user experience, and enhance our features. Self-Reported Information is used to customize your user experience – for example, we may suggest that Mindprint is not appropriate for use given reported age, conditions or behaviors. We may include your Cognitive Information and Self-Reported Information in Aggregated Cognitive and Self-Reported Information disclosed to third parties for the purpose of publication in a peer-reviewed scientific journal or disclosed to third-party research partners for use in commercial activity. Research partners may include commercial or non-profit organizations that conduct or support scientific/educational research or conduct or support thedevelopment of drugs or devices to diagnose, predict, or treat certain conditions. Mindprint Informatics is intended to advance cognitive knowledge and to create, commercialize, or undertake activities toward the practical applications of this information to the improvement of learning outcomes.
Mindprint uses User Content to provide our Services and improve the overall user experience. For example, product reviews or posts made to TheEducatedMom.com blog or other Mindprint community forums are publicly displayed to other users. By submitting, posting, or displaying User Content, you give Mindprint a non-exclusive license to use any User Content that you submit, post, or display on or through the Services, as further described in Section 11 of the Terms of Service. Mindprint may make such User Content available to other companies, organizations, or individuals with whom Mindprint has relationships, and to use such User Content in connection with the provision of those services. Mindprint, in performing the required technical steps to provide the Services to our users, may also (a) transmit or distribute your User Content over various public networks and in various media; and (b) make such changes to your content as are necessary to conform and adapt that content to the technical requirements of connecting networks, devices, services, or media. Web Behavior Information is collected through log files, cookies, and web beacon technology during a visit to the Mindprint website. Web Behavior Information is used to improve our Services and the overall user experience. Web Behavior Information may be used and disclosed to third parties in aggregate form for Mindprint Research intended to be published in peer-reviewed scientific journals or for R&D purposes as described above, which may include disclosure of aggregated Web Behavior Information to third-party non-profit and/or commercial research partners.
Log Files. When users visit our website, Mindprint gathers certain technical and navigational information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider, referring/exit pages, operating system, date/time stamp, and clickstream data (i.e. a list of pages or URLs visited). This information may be linked to a particular user’s profile ID or order number. We use this information to analyze trends, administer the site, track users’ movements around the site, identify and resolve issues, and gather demographic information about our user base as a whole.
Mindprint gives or in the future may give you the ability to connect with other individuals who have Mindprint accounts through our community forums, relative finding features, and other sharing features. In addition, you may choose to disclose, through other means not associated with Mindprint, any part of your Personal Information to friends and/or family members, teachers, third-party service providers, health care professionals, and/or other individuals. We recommend that you make such choices carefully.
Personal Information, once released or shared, can be difficult to contain. Mindprint will have no responsibility or liability for any consequences that may result because you have released or shared Personal Information with a third party. Likewise, if you are reading this because you have access to the Personal Information of a Mindprint customer through a multi-profile account, we urge you to recognize your responsibility to protect the privacy of that person. It is incumbent upon customers to share Personal Information only with people they know and trust. Users with multi-profile accounts should use caution in setting profile-level privacy settings.
We do not sell, lease, or rent your individual-level Personal Information without your explicit consent. As a general rule, Mindprint will not disclose your individual-level Personal Information to any third party, except under the following circumstances:
Mindprint may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:
Such information does not identify you or your children individually. Access to your Registration Information, Account Credentials, Account Information and any other personal information you provide is strictly restricted and used in accordance with specific internal procedures and safeguard governing access, in order to operate, develop or improve the Service. These individuals have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they’re providing. We require such third parties to maintain the confidentiality of the information we provide to them.
Under certain circumstances Personal Information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders, or in coordination with regulatory authorities. You acknowledge and agree that Mindprint is free to preserve and disclose any and all Personal Information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that Mindprint may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the Mindprint TOS; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Mindprint, its employees, its users, its clients, and the public. In the event we are required by law to make a disclosure, we will notify you through the contact information you have provided to us in advance, unless doing so would violate the law or a court order.
From time to time, Mindprint may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy and Security Policy, except as specifically set forth in the rules for those contests, giveaways or promotions. From time to time, Mindprint may also ask you to participate in surveys designed to help Mindprint improve the Site. Any personal information provided to Mindprint in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.
Mindprint provides links to third-party websites operated by organizations not affiliated with Mindprint. Mindprint does not disclose your Personal Information to organizations operating linked third-party websites. Mindprint does not review or endorse, and is not responsible for, the privacy practices of these organizations. We encourage you to read the privacy statements of each and every website that you visit. This Privacy Statement applies solely to information collected by Mindprint.
We post testimonials from consenting customers on our web site, and may use testimonials in other formats consistent with consent received. Customer testimonials may contain personally identifiable information. We may use your Personal Information to contact you to obtain a testimonial and obtain your consent via email or agreement sent via fax, pdf or mail prior to using such testimonial and/or using your name along with your testimonial.
You can opt-out of receiving certain messages or notifications from us by logging into your Mindprint account and changing Notifications Settings or by contacting our Privacy Administrator atinfo@MindprintLearning.com. You can also click the “unsubscribe” button at the bottom of promotional email communications. Please note that you may not opt-out of receiving non-promotional messages regarding your account, such as technical notices, purchase confirmations, or Service-related emails.
At your written request we will close your account and will remove Cognitive Information from your account. See the section below titled “Account Closure and Correction of Personal Information.”
If you no longer wish to participate in our Services, you may close your account by sending a request to info@MindprintLearning.com. When you request us to delete your account for the Service, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We retain limited Registration Information related to your order history (e.g., name, contact, and transaction data) for accounting and compliance purposes. However, portions of your data, consisting of aggregate data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Mindprint keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your Personal Information.
If your Personal Information changes, you may correct or update your Registration Information via your Account Settings page.
You may also correct or reset Self-Reported Information entered into a survey, form, or feature from within your account. However, once your child takes the assessment, we cannot change the name, gender or birth date associated with the results. If you would like to share your child’s assessment results, it will include the name, gender and birth date you provided us at the time of registration and we cannot modify that information under any circumstances. If you decide not to provide us with accurate information for any reason, we are not responsible for any difficulties or inconveniences this could cause with third parties such as teachers, schools or other testing services.
We provide our registered customers with periodic updates about new product reviews added to our database, new services other and email alerts. We also allow users to subscribe to email newsletters and our blog and from time to time may transmit emails promoting Mindprint Learning or third-party goods or services. MindprintLearning.com subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.
Mindprint is committed to protecting the privacy of children as well as adults. A parent or guardian, may create an account for and provide Self-Reported Information on behalf of his or her child. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to Mindprint about his or her child is kept secure and that the information submitted is accurate.
Mindprint takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, Mindprint uses a range of reasonable physical, technical, and administrative measures to safeguard your Personal Information, in accordance with current technological and industry standards. In particular, all connections to and from our website are encrypted from the time you submit your Login ID and Password. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect MindprintLearning.com accounts and systems from unauthorized access.
When you register for the Service, Mindprint Learning requires a password from you for your privacy and security. Mindprint Learning transmits information such as your Registration Information for MindprintLearning.com or Account Credentials securely.
Our servers are in a secure facility. Access requires multiple levels of authentication, including biometrics recognition procedures. Security personnel monitor the system 7 days a week, 24 hours a day.
Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.
Please recognize that protecting your Personal Information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers, and other authentication information you use to access our Services. You should not disclose your authentication information to any third party and should immediately notify Mindprint of any unauthorized use of your password. Mindprint cannot secure Personal Information that you release on your own or that you request us to release.
However, it is important to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.
In the event that Mindprint goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Statement.
This Privacy Statement was last updated May 26, 2014. Whenever this Privacy Statement is changed in a material way, a notice will be posted as part of this Privacy Statement and on our customers’ account login pages for 30 days. After 30 days the changes will become effective. In addition, all customers will receive an email with notification of the changes.
If you have a security & privacy related concern or questions about this statement, please email Mindprint’s Privacy Administrator atinfo@MindprintLearning.com. We will work closely with you to ensure a rapid and personal response to your concerns. You can also contact us at this address if you have a question about Mindprint’s handling of your information:
Privacy & Security Administrator
Mindprint Learning, Inc.
252 Nassau Street, 2nd Floor
Princeton, NJ 08542